A subprocessor is a third-party data processor engaged by Aptree who has or potentially will have access to or process Service Data (which may contain Personal Data). Aptree engages different types of subprocessors to perform various functions as explained in the tables below.
- Amazon Web Services (Cloud Hosting Provider), United States
- Send Grid (Email Infrastructure), United States
- Stripe (Payment Processing), United States
- WorkOs (Enterprise integrations, SSO, Directory Sync), United States
- Ed.Link (Learning tools integrations), United States
- Sendfox (Email Marketing and Newsletter), United States
- G Suite (Office Productivity), United States
- Wave Apps (Accounting Tools), United States
- Pipedrive (Marketing and CRM), United States
- Linked In (Marketing Tools), Global
- Zoom (Web Conferencing), Global
- Docusign (Productivity Tool), United States.
Aptree requires its subprocessors to satisfy equivalent obligations as those required from Aptree (as a Data Processor) as set forth in Aptree's Data Protection Addendum (“DPA”).
The Aptree DPA is part of your subscription agreement.
Process to engage new sub-processors
For all Subscribers who have executed Aptree's standard DPA, Aptree LLC will provide notice via this policy of updates to the list of subprocessors that are utilized or which Aptree proposes to utilize to deliver its Services. Aptree undertakes to keep this list updated regularly to enable subscribers to stay informed of the scope of subprocessing associated with the Aptree Services.
Pursuant to the DPA, a Subscriber can object in writing (to [email protected]ptreelms.com) to the processing of its Personal Data by a new subprocessor within fourteen (14) days after updating of this policy and shall describe its legitimate reasons to object. If Subscriber does not object during such time period the new subprocessor(s) shall be deemed accepted.
If a Subscriber objects to the use of a subprocessor pursuant to the process provided under the DPA, Aptree shall have the right to cure the objection through one of the following options (to be selected at Aptree's sole discretion):
(a) Aptree will cease to use the subprocessor with regard to Personal Data;
(b) Aptree will take the corrective steps requested by Subscriber in its objection (which remove Subscriber’s objection) and proceed to use the subprocessor to process Personal Data; or
(c) Aptree may cease to provide or Subscriber may agree not to use (temporarily or permanently) the particular aspect of an Aptree Service that would involve use of the subprocessor to process Personal Data.
Termination rights, as applicable and agreed, are set forth exclusively in the DPA.
The following is an up-to-date list (as of the date of this policy) of the names and locations of Aptree subprocessors in both the production environment (where your Aptree platform is hosted) and also in the non-production environment used by our internal teams.